We Help Clients Close the Change Strategy-Execution Gap
SORTED APPROACH TO CHANGE
Five Key Stages When Effecting Successful Change
Change Planning is about how to get from the output of your strategic review to a successful implementation. It focuses on collaborating with the experts in the business and drawing out the key issues of the necessary change and puts some structure and timeline around the necessary change plans, goals, metrics, etc.
Change Leadership is important because good change leadership provides the sponsorship, support and oversight necessary for the change activities to receive the visibility, care and attention they need to overcome people resistence and maintain momentum throughout the process of transformation.
Change Management is the subset stage that most people think of when they think about organisational change as it focuses on managing the change activities necessary to achieve the change objectives. Definition of change management is usually seen as a bolt-on of project management at launch or, referring to code changes during software development process has confused what we mean here which, means the end to end management of the change journey, not a downstream event.
Change Maintenance the most neglected stage as sponsors and change leaders lose interest after the major launch milestones are achieved and this is a real risk to the sustained success of the change effort. The change, maintenance phase is when the organisation measures the outcomes of the planned change activities and reinforce the change to make it stick. Neglect this phase and people often slip back into their old, well-worn patterns of behaviour.
Change Portfolio Management every company will have a collection of larger change efforts (digital, merger integrations, cost reduction programs, etc.) and smaller change efforts (including all projects) underway or, in the planning or, maintenance stages at all times. This portfolio of change efforts must be managed and the portfolio management process balances the prioritisation and balancing of resources across the variety of change efforts.
CHANGE MANAGEMENT PROCESS
Top-down initiatives for change that are imposed in the workplace instead of being supported through effective change process rarely achieve the intended outcomes. Primarily, this is because it is the employees who will inevitably need to change how they work for the expected changes to be realised. The desired change initiatives that can be brought successfully to fruition by adopting an effective change approach may reference any aspect of the operation. Changes to a client’s corporate strategies, business model, job roles, conventional processes, and technology address central problems, improve performance and advance opportunities for growth.
What Is Change Management?
Change management is the best described as the systematic approach and application of knowledge, tools and resources to deal with change(s) / project (s) at every level in the organisation. It involves defining and adopting corporate strategies, structures, procedures and technologies to handle changes in external conditions and the business environment.
It may be tempting for leaders to assume that as long as they have the best project management controls and the most elegant technical solutions, any new project and initiative rolled out will achieve success. However, when such a seemingly perfect plan fails, in most situations, the cause of failure was the lack of focus on the people, who were most affected by the changes being implemented.
What Is Project Management?
Project management is the best described as the systematic approach of initiating, planning, executing, and managing resources with the goal of executing on a specific change deliverable within budget and time. (Note: Definition of change management is usually seen as a bolt-on of project management at launch or, referring to code changes has confused what we mean here which, means the end to end management of the change journey, not a downstream event.)
An effective change process addresses the change leadership, planning, and people problem directly and creates effective management of change for every level of an organisation. Still, however, change process framework remains an afterthought for many executive teams. Moreover, even when a change management model is implemented, it is often under-budgeted and not completely followed through.
When it comes to architecting enterprise change, most people think change management is a bolt-on exercise once the change has been executed by project team but, this definition of change management is only focused on change execution and for standalone projects. Rarely is a change program about just delivering on one project but, rather a portfolio of projects that need to follow a standardise change process. Leave one out of the key steps to successful change and eventually your change effort, no matter how big or, small, will eventually fail. If you are setting out to change the world, then you will want to be sure to consider each of the five keys and make sure that you proceed in a measured way that takes each into account.